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Operations Manager

Posted by: Teldio

Posted date: Feb-03-10

Location: 350 Leggett Drive, Ottawa

Job Title Operations Manager
Category
Company Name Teldio
Salary
Email careers@teldio.com
Location 350 Leggett Drive, Ottawa
Job Type Job Type -> Full-Time

JOB FUNCTION:

As part of our startup company’s team, the candidate’s role will be focused on managing the operations of the company. This includes receiving orders from the sales department, building & shipping kits, and handling customer support. The candidate should have experience in creating and implementing processes relating to operations. A desire to be challenged, adapt quickly, learn new technologies, and work hard as the company continues to grow is essential.

Duties & Responsibilities:

Manage customer orders

Qualifications:

3+ years as an Operations Manager

Preferred:

Understanding of two-way radios

 

 Experience with PBXs

 Customer Support experience

 

 1+ years doing Customer Support

 Understanding of PBXs and general telecommunications

 Knowledge in the area of networking, and technologies such as VOIP

 Sufficient knowledge/experience working with Microsoft or Linux/UNIX-based operating system(s)

 General understanding of software development

 Excellent communication skills: written & oral

 Creative, positive, and self-motivated

 Capable of working independently and with a team

 Ability to handle multiple projects simultaneously

 

 Build, verify, and ship products to customers

 Handle product inventory

 Interface with customers on support issues

 Travel to customer sites for installation and configuration assistance

 Be involved with establishing operation processes

 Aid with other tasks within the company as needed

 Technical writing and documentation as needed